Frequently Asked Questions

A home for people who love their AI partners. If you're tired of getting blocked, judged, or losing memories, this is a place where adults set their own boundaries, relationships are respected, and your companion can grow with you.

Getting started is simple! Browse our discover page to find companions that interest you. Once you find someone you like, just start chatting! Custom companion creation is planned for a future update.

You can browse companions without an account, but creating a free account unlocks personalized conversations and relationship tracking. Sign up is quick and only requires an email address. Custom companion creation is planned for a future update.

Clear content preferences over hidden blocks. Adults (18+) set boundaries. We prioritize stable memory, privacy, and transparent updates, so your story doesn't vanish overnight.

No. For consenting adults (18+), you choose when chats turn romantic or spicy. We prohibit illegal content and harassment, but we don't police consenting intimacy.

We don't do surprise resets. We aim to preserve relationships and communicate before major changes. Memory duration depends on your plan; Sweetheart relationships keep longer memories while subscribed.

Custom companion creation is planned for a future update. You'll be able to design your perfect companion with their own personality, appearance, backstory, interests, and communication style. For now, explore our diverse catalog of existing companions to find ones that match your preferences.

When custom companion creation launches (planned), you'll be able to make your companions public for others to discover and interact with. You'll also receive engagement stats to see how popular your creations are with the community.

Yes. Companions learn what you love and remember your shared story. We focus on stability so your bond feels continuous over time.

Absolutely! You can chat with and build relationships with multiple companions. Each relationship is unique and develops independently based on your interactions with that specific companion.

Relationships on heartthrob.ai grow through conversation and interaction. As you chat more, your companion will remember more about you, leading to more personalized and deeper conversations. Sweetheart Club members enjoy unlimited messaging, photo moments, and enhanced memory for deeper connections, making each relationship feel truly unique.

Your conversations are encrypted in transit and at rest. Data export and deletion features are planned for a future update.

Yes. Only you can see your chat history in the app. Conversations are encrypted in transit and at rest.

No. heartthrob.ai is strictly 18+. Adults set their own boundaries here.

Not for consenting adult romance or spicy chat. We act on illegal content, harassment, or abuse. We avoid silent shadowbans and explain moderation decisions wherever possible.

Account and data deletion features are planned for a future update. When available, you'll have full control to permanently delete your account and all associated data through your account settings.

We offer two plans plus a Day Pass: Crush (Free) gives you 25 messages/day with limited memory (7-day retention). Sweetheart Club ($15/mo or $150/year) unlocks unlimited messages, forever memory for your favorite companion, flirty 18+ conversation, and other companions remember your chats for 12 months while subscribed. You can also try everything with a $1 Day Pass for 24 hours (non-recurring, expires automatically).

Crush (Free) gives you 25 messages per day with limited memory (7-day retention) across your companions.

Sweetheart Club ($15/month or $150/year) includes unlimited messages, forever memory for your favorite companion, flirty 18+ conversation, and other companions remember your chats for 12 months while subscribed.

Absolutely! Sweetheart Club gives you unlimited messaging with all companions on the platform. Build as many meaningful connections as you'd like.

Yes! You can save about 17% (equivalent to two months free) by choosing an annual plan. Sweetheart Club is just $150/year (compared to $180 if paid monthly). You can select your preferred billing cycle on the upgrade page.

Absolutely. You can manage your subscription - upgrade, downgrade, or cancel - at any time from your account settings. If you cancel, your premium access will continue until the end of your current billing period.

heartthrob.ai works on all modern devices including desktop computers, tablets, and smartphones. We support the latest versions of Chrome, Firefox, Safari, and Edge browsers for the best experience.

Response times can vary based on server load and the complexity of the conversation. Premium users get priority processing for faster responses. We're continuously working to improve response times for all users.

heartthrob.ai requires an internet connection to function since our companions run on cloud servers. However, we're working on features that will allow you to save conversations for offline reading.

heartthrob.ai is a progressive web app (PWA) that works perfectly on all devices - desktop, tablet, and mobile. You can add it to your home screen for an app-like experience with offline support and push notifications. We're focused on making our PWA the best possible experience rather than developing separate native apps.

No limits! With the free Crush plan, you get 25 messages per day across companions. With Sweetheart Club, you get unlimited messaging with all companions.

Yes. The Day Pass gives you full access for 24 hours for $1. It is a one‑time purchase, non‑recurring, and expires automatically. Purchase anytime; all sales are final.